Terms And Conditions

Welcome to AASR Shop. By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.

Returns & Claims

  1. Returns & Exchanges are accepted within 10 days of purchase with the sales invoice.
  2. No claim, return, exchange, or refund is accepted on discounted items.
  3. Returned items must be unworn, unaltered, and unwashed with all tags attached.
  4. Claims must be furnished within 4 weeks of purchase and require the sales invoice.
  5. Exchange and refunds will only be entertained for unwashed, unworn, and unaltered garments with tags attached. Accessories are not eligible for exchange or refund.
  6. All claims are subject to approval by the Head Office within 7 to 10 working days.
  7. Returns and Claims are only applicable for products purchased online. For in-store purchases, please contact our Customer Care Department.
  8. The customer is responsible for paying shipping costs for returning the item.
  9. Non-returnable items include those stained, emitting body odors or perfume, with marks, damages, or water stains.
  10. Please contact our Customer Care Department before shipping any claims or returns.

Refunds

  1. Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund.
  2. If approved, refunds will be processed within 5 working days and credited to your bank account.

Shipping

  1. Saturdays, Sundays, and Public Holidays are not considered as working days.
  2. Order dispatch is subject to verification and stock availability.
  3. We are not responsible for non-shipment due to stock unavailability or delayed verification.
  4. It is the customer’s responsibility to provide correct address and contact details.
  5. We recommend using trackable shipping services or purchasing shipping insurance.

General

  1. AASR Shop retains the right to change these terms and conditions without notice.
  2. By using our website, you agree to these terms and conditions.

For any queries, please contact our Customer Care Center at +92 314 4077305 or email us at info@aasrshop.com.